WHOLESALE TERMS & CONDITIONS
We love our customers and are always happy to share our products with new shops! To become a wholesale customer, you must have a trading business and GST number.
Here are the brief terms and conditions we have.
New customers will be placed on Proforma until the total orders invoiced are over $1000. Once customers have reached the $1000 expenditure, the account will be an invoice system payable on the 20th of the following month, providing they have completed a credit application form approved by Cufflink Suite & Cody Jay. The invoice must be paid in full by the due date on the invoice, or the following orders will revert to Proforma.
For existing Cufflink Suite customers before 13/06/2022, you will be on accounts payable 20th of the following month, and full payment is to be received on or by the due on the invoice.
MINIMUM ORDER VALUE
For all customers of Cufflink Suite & Cody Jay, the minimum order value is $200.
CUFFLINK SUITE – MINIMUM ORDER QUANTITY as follows:
Cufflinks x 10 pairs (can be made up of assorted styles)
Tie Clips x 6 (can be made up of assorted types)
Lapel Pins x 6 (can be made up of various kinds)
CODY JAY – MINIMUM ORDER QUANTITY as follows:
Jewellery x 3 pieces of each style
RFID Credit card wallets x 4
All Cody Jay Personal Care & Grooming products have a minimum of 4 pieces of each product to be ordered.
Candles x 6 per style ordered
Giftboxes x 3 of the boxes ordered
HOW TO PLACE AN ORDER
Please submit your order via our wholesale site at www.cufflinksuite.co.nz
You must be a registered user to view the wholesale prices. If you have not yet registered, please go to the website, click “Wholesale Log In”, complete the registration form, and submit it. We will process your application, and you will get an email once it’s approved or denied.
If you want to phone your order through then call me ‘Julieanne’ on 021 415 718
Please have an order form or the website available when calling so that you can reference item SKU numbers.
Or email your order to email@example.com
Recommended retail pricing is on the front end of our website. We advise that you sell at the prices shown.
After logging in to the wholesale area, you will see the wholesale prices. All prices exclude GST and shipping.
Returns must be in writing directly to Head Office within seven days of delivery date quoting invoice number and reasons. No returns are acceptable without Cufflink Suite or Cody Jay prior approval and delivery instructions for transport.
For any goods returned as ‘unsuitable’, there is a re-stocking charge of 15% plus shipping chargeable to the customer.
Please email us with details of the product before returning it.
Cufflink Suite & Cody Jay accept credit cards (MasterCard, Visa) and direct bank transfer payments. If you wish to pay via credit card, we will need you to arrange a date and time to call so we can process the payment over the phone. Account numbers are at the bottom of the invoice.
If paying via credit card, there is a 2% transaction fee.
If you’re an Australian account holder paying with a credit card, we will convert the total payable to NZD before payment, plus the 2% transaction fee.
We have the right to change shipping providers anytime without consulting with the customer. We use Post Haste and NZ Courier for shipments in New Zealand. DHL for Australia.
DAMAGES AND DEFECTS
Check all shipments immediately upon arrival. If there is a problem, don’t hesitate to contact Julieanne at firstname.lastname@example.org within five days of receipt of damaged or defective shipments. Returned merchandise will not be accepted if held for more than 15 days after receipt.
Please allow at least 10-14 days from the time of your order for the completion of items. Larger orders may require more time; please contact me for information about availability.
We will only process back orders that have been ordered by the customer knowingly. We will advise the customer of the timeframe to complete the back order. You will have the right to cancel the order at this point. Once the back order is confirmed, we will require a 20% deposit. If you cancel the order after confirmation, the deposit will be non-refundable.
For any further information, please email.